- Frequently Asked Questions
About relaxation menu (beauty salon)A. The Phyto (plant prescription) Lymphotherapy provided by us is only for women, limited reservation system.
Beauty salon Tissian is not al…Continue reading
About amenityQ. About amenity of the room · public bath
A. Shampoo · rinse · body soap for rooms and public bath
Cleansing, facial washing, lotion and …Continue reading
About the location of the hotelQ. Access from getting off the highway
A. Leave the Beppu IC and turn left at the first traffic light
Turn left at Horita Sansaro (interse…Continue reading
About humidifierQ. Is there a humidifier?
A. There are limitations on the number, so it may not be ready.
We rent it for free
Please inform us when you …Continue reading
About the bath of the roomQ. Is there a bath in the room?
A. There is a bath in the room, but it is a unit bath.
It becomes tap water rather than hot spring.
Is there a shuttle?A. Yes.It will be a reservation system until the previous day
We accept even from 1 person
Please contact us by the day before when you use.…Continue reading
Is there a non-smoking room?A. Yes.
All rooms are non-smoking rooms.
If you smoke, we have an ashtray at the entrance or on the terrace.
About the bath inside the facilityA. Our hotel's bath is fresh spring source.
However, there is no outdoor bath / family bath only with the inner bath of each large public ba…Continue reading
Is there a Japanese-style room?A. We are sorry.
All our rooms are western style (bedroom).
Is there a parking lot?A. Yes.
There are 2 places on the mountain side (upper side) and the sea side (lower side) of the hotel.
It is possible to accommodate 40 un…Continue reading
Is it possible to use it in a wheelchair?A. You can use it.
It is barrier-free from the hotel entrance.
There is no step to the guest room / restaurant
It is possible to use it in a…Continue reading
About Internet use in the roomA. Hotel in all the rooms Wi-Fi internet
You can use.
However, security is free, so please share with us at customer's control.
I'm asking y…Continue reading
About early check-in / late check-outThe following fee (per person, tax included) will be charged every hour.
Early check-in Check-in possible from 14:00 (¥ 1080 addition per pe…Continue reading
Please feel free to contact us if you have any questions.